{"faq":{"title":"FAQ","content":"Important Notice: Please report any problematic buyers or sellers so we can add them to the black list to our Facebook Page. Thank you!

This auction system is designed to help allow more organized feedback within the BJD community. For this reason, we do not encourage private message deals as this will not allow you to leave feedback for the transaction. Please note that we are not affiliated with Den of Angels or any Facebook selling groups.

Recasts: We are not allowing recasts for sale as there is too much controversy over them.

Please see our Listing Guidelines for more specifics on what dolls are allowed on the Resin Market.

Registration

Q: Do I need a Paypal account to sign up?
A: Having an active, usable Paypal account is a requirement for Resin Market. Resin Market sellers and buyers use Paypal to send and pay for invoices, so having an active Paypal address is a requirement for registration. After you purchase a listing, your Paypal email will be provided to the seller for invoicing purposes.

Q: Do I need a Den of Angels (DoA) Feedback page to sign up?
A:We are not affiliated with DoA, however we do recommend having your DoA Feedback page on your profile, if you have one. This is not required for sign up. You can leave an alternate form of feedback on your profile as well.

Creating Listings

Q: How do I create a listing?
A: Using the menu above, select the ‘Create Listing’ option. This will take you to a page where you can select the duration of your listing. For the most part, the listing types are all identical, except for the duration of the listing. You can choose from 7 days, 14 days, or 30 days duration. For auctions, we recommend the 7 day duration for best results. 30-day duration auctions are more recommended for long-term sales. After selecting your duration, fill out the listing form to submit your item to the marketplace.

Q: What currency is Resin Market in?
A: Resin Market currently only supports making listings in USD, United States Dollars. More support for currency conversion will come up in the future. The use of USD in the listing and shipping fields are strictly enforced. We understand that it is difficult to have to switch to another currency if you are not currently using United States dollars. Until the system for other currency is released, please keep the prices listed in USD to prevent any confusion for your buyers/potential buyers. You may decide to communicate with your buyer via private message should you wish to invoice in another currency.

Q: What pictures do I need to put on my listing?
A: You need at least one picture for each listing. At least one picture should be your own photo/proof photo. Preferably have an item or piece of paper with your username on it, though it is not required. It will make buyers feel much more comfortable. Pictures should be less than 2 MB in size to prevent upload issues.

Q: Domestic and International Shipping fields– what should I put?
A: If you are comfortable with charging a flat-rate for Domestic and International shipping, you are welcome to put your shipping price there. Otherwise, you can also leave a note regarding your shipping, whether you ship to only certain countries, or if buyers need to contact you for individual quotes. You can also mark it for free shipping.

Bidding/Purchasing Listings

Q: Why can’t I bid X amount?
A: There could be multiple reasons why you are unable to place a bid of a certain amount, but one of the most common reasons is that your bid is not above the minimum bid amount. Resin Market implements a minimum bid increment of $1.00. If the listing price is $5.00, you must bid $6.00 at least, for your bid to be considered.

Q: How much is shipping for the items?
A: Please check each seller listing for their own terms regarding international and domestic shipping. Some sellers do not ship internationally, so please do not bid if you see that notice on their listing. Buyers who unknowingly bid on items that cannot be shipped to their country will be found at fault for causing disruptions in the auctions, and may receive negative feedback. Please review all terms of an auction before bidding or buying, including the seller terms tab.

Q: I have a question– how do I contact the seller?
A: You can contact the seller by leaving a comment on the listing, or sending a private message to the seller. The seller will receive notifications on all comments or messages.

Q: I put in a bid and was immediately outbid– what does this mean?
A: Resin Market uses a similar system as Ebay and many other auction sites. When you place a bid, your actual highest bid amount is hidden from the seller and other bidders, until someone else places a bid that is higher than your current bid. Your current bid will be bumped up each time someone else places a bid until it reaches your highest bid. If you place a bid and are immediately outbid, this means that your highest bid is lower than someone else’s existing highest bid, and you were immediately outbidded.

Example: Item with a start price of $5.00
Buyer A:Places a bid for $10.00
~ Item Current Price is shown to be $6.00
Buyer B: Places a bid for $7.00
~ Buyer B is immediately outbid by Buyer A’s original bid, and Item Current Price is shown to be $7.00
Buyer B: Places another bid for $10.00
~ Buyer B is immediately outbid by Buyer A’s original bid, and Item Current Price is shown to be $10.00
Buyer B: Places another bid for $15.00
~ Buyer B finally outbids Buyer A and the Item Current Price is shown to be $11.00

Payments and After Sale

Q: How does Resin Market handle payments?
A: The quick answer is that Resin Market -DOES NOT- handle any payments. Resin Market provides the platform for the seller to reach a buyer via listings and contact methods like the messaging system. It is the buyer and seller’s responsibility to arrange for invoicing and payment after the listing ends. Resin Market assumes NO responsibility over any of the monetary transactions.
All purchases placed through Resin Market are shipped directly from the selling party to the buyer party using the Resin Market platform, not Resin Market directly. Please contact the individual you are dealing with first with any order questions before reaching out to Resin Market directly.

Q: How do I pay a seller/invoice a buyer after a listing is over?
A: After a listing ends, sellers are provided with the buyer’s Paypal address they provided on registration. They are instructed to contact the buyer to confirm the final amount and invoice the buyer. Once the buyer pays the invoice, the seller ships the item and the transaction is complete. Resin Market highly discourages any transaction where payments are made as a personal gift for both the buyer and seller’s protections.

Q: How do I leave feedback?
A: Resin Market allows buyers and sellers to leave feedback after they have received their items or payment. You can do this buy either going to your buying or selling page, and finding your sold or purchased item.

Q: What if I have a non-paying buyer or scam/non-delivery seller?
A: Buyers who reportedly pull out of purchased listings for no valid reasons will be recorded. Resin Market has a 4-strikes policy, and any buyers that commit an offense of non-payment four times over the course of a single year will be banned. Resin Market has a no-tolerance policy against scammer sellers. Depending on the severity of the situation, Resin Market may ban any seller who commits such a fraud, even if it is a single offense. Any buyers or sellers that encounter scammers or deadbeats are encouraged to file a report immediately for the safety of the community. Resin Market also strongly suggests that any buyer dealing with a scamming seller to open a dispute with PayPal immediately. You only get 180 calendar days from the date of your PayPal payment to open a dispute, so be sure to do this if you have not heard from your seller. Please familiarize yourself with the PayPal buyer and seller protection.

Q: Why aren’t you answering my questions/emails?
A: Our team of moderators consist of volunteers that are not compensated in any way for their time. We will do our best to get back to you in a timely manner.Emails will be responded based on moderator availability.

"},"about":{"title":"About","content":"

Resin Market: Welcome to Resin Market, an online marketplace for Ball Jointed Dolls (BJD) and their accessories. This marketplace was set up in hopes of reducing scammers within the community and get all sales to a more central location to also better keep track of feedback.

Resin Market is entirely free to use, both for membership and listing, and charges no fees. It is advised that all members review the FAQ and Terms of Use before using this site.

Please contact us through our Facebook Page is if there's any issues or concerns and we'll do our best to address them in a timely manner. Thank you!"},"terms":{"title":"Terms and Conditions","content":"Terms and Conditions for Resin Market

1.) Resin Market and its administrators are by no means responsible for any consequences resulting from the sale of an item through this site. This includes, but is not limited to stolen items, lost money through scams or bad sellers, lost value due to misrepresentation of items, and any other behaviors by unscrupulous sellers and buyers. By using Resin Market, users absolve Resin Market administrators and webmasters of any responsibility of indemnification for losses.

2.) Paypal is the required method of payment on Resin Market. Any other method of payment (cash in mail, etc) is not encouraged or supported by Resin Market. Paypal personal payments are not permitted, and fees must be paid by the seller, not by the buyer as a surcharge. Violation of these rules could result in removal of listings or disabled accounts.

3.) Buyers and sellers are responsible for arranging their own payment invoices and arranging for payment privately after completion of the auction. Resin Market does not provide any form of payment or invoicing portal on site.

4.) Resin Market is a marketplace for Ball Jointed Dolls and accessories in saleable condition. Any items that do not conform to this standard of quality may be removed at any time without notice. Any listings deemed to contain inappropriate, incomplete or false information, lacking photos or important information may be removed at any time without notice.

5.) Resin Market reserves the right to ban or restrict users with poor feedback or sales history from accessing or using the marketplace.

6.) By bidding or purchasing a listing, buyers are understood to have made a commitment to purchase the item at the sale price, and also pay for any applicable shipping fees that may apply. Buyers are also understood to have read the entirety of the item listing and be familiar with any additional terms or conditions of the item.

7.) Buyers that consistently fail to follow through with purchases and bids will be banned from Resin Market. Resin Market will be using a four strikes system. Any buyers that are reported to “pull out” of purchases without valid reasoning four times (will be banned on fourth offense) in the course of one year will receive a ban from Resin Market. Buyers are encouraged to carefully consider purchases before bidding and work with sellers to try to complete transactions.

Privacy and Advertisement Policy

The following language is regarding the use of Google Adsense units on the site as of May 19th, 2014.

Third party vendors, including Google, use cookies to serve ads on this site based on visitors’ prior visits. (Targeted advertisement)Google’s use of the DoubleClick cookie enables it and its partners to serve ads to you (the visitor) based on your visit to Resin Market and other sites on the internet.
You may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting aboutads.info.There are third-party vendors and ad networks serving ads on this site.
You may visit those websites to opt out of the use of cookies for interest-based advertising if the vendor or ad network offers this capability. Alternatively, you can opt out of some third-party vendor’s use of cookies for interest-based advertising by visiting aboutads.info."},"listing_guidelines":{"title":"Listing Guidelines","content":"At this time, this sales place is for only resin ball-jointed dolls, with a couple of exceptions.
We may be adding more exceptions later. Pullips and Blythe dolls are not allowed at this time.

More policies and guidance may be forthcoming as the site grows, please review this page regularly. Thank you!

Recasts are not allowed. No exceptions.

On Topic Dolls
——————————–
Not Allowed:
Volks 1/6 Dollfies
Azone Dolls
Azone Kikipop (However the resin Kikipop is allowed)
Pullips
Blythe

Our scope is limited to dolls that meet the following requirements:
Dolls must be cast in resin to professional standards.
Dolls must not be mass-produced.
Dolls must be strung with tension.
Dolls must be articulated primarily with ball-and-socket joints.
Dolls must have functional joints at the neck, shoulders, elbows, wrists, hips and knees. Dolls that do not have these body parts or that have non-human anatomy will be evaluated case by case.
Open-eyed human dolls must have changeable eyes; non-human dolls will be evaluated case by case.
Dolls must not have rooted hair. Sculpted hair must not interfere with movement.
Dolls must have consistent proportion, stylization, and anatomical detail in the body and head.
Dolls must have a fully rendered body that is suitable to display nude.

Exceptions

Pet Dolls Cast in Resin by Known BJD Companies
Volks Dollfie Dream lines that use the DD Inner Frame
Danny Choo's Smart Doll
Obitsu-licensed dolls that use their 40/50/60 series frameworks
Volks Dollfie Friends Baron
Ghost in the Shell Gynoid (2005)
Volks Reitenshi

Photos and Image Requirements: 1 Proof Photo Min. Photo must be original photo of item IN HAND
——————————–
All listings must contain at least one picture. At least one photo must be a non-stock photo image, ideally a proof photo with username included. Photos should be of decent quality, less than 2MB, and accurately describe the state and condition of the garment.

– All listings must be of items that are actually owned by the author of the listing. Items in transit, on reservation, with a shopping agent, etc– are NOT allowed for sale, as they are not actually owned and proof photos are invalid.

– Proof photos generally should be in-focus with decent listing that clearly shows the item you are listing. Please crop or circle as necessary for photos with multiple items.

– Your proof photo should be out of the bag and shows the entirety of the item. For a garment, it should show from the collar/straps all the way down to the hem of the skirt, then from shoulder to shoulder. The color must be accurate to your description (if your item says white but your photo is pink, please retake your proof photo). You must show all components of the garment/item (e.g. collar, waist ties, choker, detachable bow) or state that those items are missing.

– Listings with poor photos or lacking proof photos can be reported, removed and asked to revise.

Item Condition Definitions
——————————–
Items for sale do not necessarily have to be in “Like New”, or even “Good” condition, as long as the item’s true condition and extent of damage are explicitly and honestly stated and pictured in the listing. Listing information and images must accurately relevant the condition of the item for sale, or the seller may be subject to poor feedback or even bans from Resin Market.

New: Self-explanatory, Item must be in new condition with original paperwork showing authenticity and/or packaging included. Item must be in original sales condition with no damage or yellowing. If the item is a full set, no items should be missing from the set.

Like New: Many sellers like to mark items as Like New if the item is in very good condition, but the item MUST BE in very condition to be considered as Like New. The item should ideally have its original box or packaging, but it is not necessary. If the item is missing its original packaging or fullset items, it should be at highest marked as like new. Item must be in very condition with little to no damage. Doll can have been left on display a few times, but is otherwise new.

Good: Item has been worn/used or the doll has been handled several times (unstrung or redressed). The condition of the item shows some signs of wear or aging, but is overall minimal. Item must be generally undamaged other then typical wear and tear (like minor wrist damage or light yellowing due to age).

Fair: Examples of fair condition include: minor stains, small flaws, small rips or tears, cracking, and modifications that are well made and do not detract from the appearance of the doll significantly. A doll that is moderately yelowed not entirely due to age or is only slightly uneven, by light or something else, should be under this category or poor.

Poor: Examples of Poor condition include: heavy yellowing, uneven yellowing, heavy modifications, items with more then 3+ damage check boxes, broken or missing pieces of the doll itself and similar things along these lines. If the doll ideally needs to be rehomed to someone who needs to mod it to restring it for example, it would fall under this category.

Paypal/Payment Fees
Must be included with listing price, not extra
——————————–
Sellers may not state in their policies or listings that Paypal or any other payment service fees are extra fees that are “covered by the buyer” or tacked onto the final price of an item. These fees must be paid by the seller, and included as a part of their listing price.

Currency
——————————–
Resin Market currently only supports making listings in USD, United States Dollars. More support for currency conversion will come up in the future. The use of USD in the listing and shipping fields are strictly enforced. We understand that it is difficult to have to switch to another currency if you are not currently using United States dollars. Until the system for other currency is released, please keep the prices listed in USD to prevent any confusion for your buyers/potential buyers. You may decide to communicate with your buyer should you wish to invoice in another currency. "}}

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